Title: 26 May 2010 | John Tropea - Software for agile ad-hoc processes
John Tropea writes May 26, 2010: A while ago I posted about using wikis to handle process failures, conversations around objects, and activity-centric collaboration; well these posts highly relate to informal processes and ad-hoc collaboration, which is something Jordan Frank know’s a lot about, and which the software firm he works for (Traction Software) can deliver in a way that really differentiates them from other players in the market like Jive SBS, Socialtext, Open Text Social Workplace, etc. See John's Software for agile ad-hoc processes blog post for Jordan's video clip, along with John's summary of key points, and analysis including:
Workflow systems are great until they fail…a need to have a collaboration safety net.
Collaboration is not necessarily about making the things that are planned go right, it’s about dealing with the things that are unplanned that go wrong.
When something challenges the system, and the program team cannot deliver on time (things don’t go to plan…dealing with change and new context).
We get into case where all of the work, and all of the value for our knowledge workers happens when things break…we change the plan, we discuss the issue, we adjust our priorities
