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Stack trace or other literally formatted information -- Error ------------------------------ A user decided to send some feedback about Traction TeamPage. -- Traction Information ------------------------------ Traction Version: 6.2 Version ID: 6.265 Journal Version: 1.1 Meta Version: 39 Full-text Index: memory-based Enabled Plugins: Google Map Widget (v1.0.5) Surfer Locale (v1.0.5) Embed Widget (v1.0) Document Management Extensions (v0.1.9) SDL Database Connector (v1.1.12) Apache Derby (JavaDB) Database Support (v1.0.2) Embed Widget (v1.0.3) Setup Assistant (v0.0.1) Inline Frame Widget (v1.0.2) TeamPage Metrics (v3.0.10) TeamPage Project Management Feature Controls (v1.0.5) Section Tables (v2.0.20) Google Analytics Support for Traction (v3.0.1) Friendly URLs (v1.0.5) Classic Traction TeamPage Components (v1.0.4) Expand Flat Thread (v0.0.6) Force Spaces List (v0.0.6) Source Code Widget (v4.0.2) Make Default Post Space Empty (v0.1.2) TOC Widget (v1.0.7) Dynamic Section Table (v0.9.1) Bookmarks Sidebox (v0.0.1) Intercom.io Live Support (v0.0.5) Page Top Hover Navigation (v1.0.2) Hide/Show Side Column (v1.0.7) JEval Demonstration (v0.0.0) FullCalendar v5 (v1.1.10) Copy Project Form (v1.0.13) Apache Solr Search Support (v1.0.3) JSON API (v0.1.14) Traction Software Public Site Skin (v2023-06-07) Kanban (v1.0.10) Linkbox (v1.0.2) Proteus Tab Icons (v1.0.15) Widget for Linkbox (v1.0.0) DataTables (v1.0.21) -- Server Information ------------------------------ Located At: http://vpc2 Named: https://tractionsoftware.com -- System Information ------------------------------ Running As User: ec2-user Server Directory: /vol-3ddcff25/servers/tsi/traction/server Home Directory: (None) Operating System: Linux OS Version: 4.14.154-128.181.amzn2.x86_64 OS Architecture: amd64 Available Processors: 4 Free Memory (JVM): 201.1 MB Used Memory (JVM): 310.9 MB Total Memory (JVM): 512 MB Memory Limit (JVM): 512 MB Requested Max Heap: 512 MB -- Java Information ------------------------------ Version: 1.8.0_222 JVM Version: OpenJDK 64-Bit Server VM Vendor: Oracle Corporation Location: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.222.b10-0.amzn2.0.1.x86_64/jre -- Browser Information ------------------------------ Type: Using User-Agent header: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) -> robot (robot); Locale: en Skin: tractionsoftware User Name: Visitor -- Server Statistics ------------------------------ Server Started At: 1710961753138 = Wed Mar 20 14:09:13 EST 2024 Current time is: 1714203854912 = Sat Apr 27 02:44:14 EST 2024 Server up for: 3242101774ms = 37days 12h 35m 1s Duration of current interval: 2097924ms = 34m 57s Server Version: 6.2 (6.265) Time Operation Current Complete Time* Total* Time* ---- --------- ------- -------- ---- ------ ----- Specific Operations 1714203854912 Lock 0 0 0 0 0 1714203854912 Unlock 0 0 0 0 0 1714203854912 Publish 0 0 0 15 174 1714203854912 Unpublish 0 0 0 0 0 1714203854912 Hide 0 0 0 0 0 1714203854912 Show 0 0 0 0 0 1714203854912 ProjectCreate 0 0 0 0 0 1714203854912 UserCreate 0 0 0 0 0 1714203854912 ProjectDelete 0 0 0 0 0 1714203854912 ManageLabelNames 0 0 0 0 0 1714203854912 Invitations 0 0 0 0 0 1714203854912 Post 0 0 0 0 0 1714203854912 Erase 0 0 0 0 0 1714203854912 Edit 0 0 0 43 5697 1714203854912 Move 0 0 0 0 0 1714203854912 ReclassifySingle 0 0 0 1 47 1714203854912 ReclassifyMultiple 0 0 0 0 0 1714203854912 EmailRead 0 0 0 0 0 1714203854912 PDF 0 0 0 0 0 1714203854912 EmailReply 0 0 0 0 0 1714203854912 EmailSent 0 0 0 0 0 1714203854912 DigestSent 0 0 0 0 0 1714203854912 Search 0 11 0 9561 1200 1714203854912 View 2 3617 1572088 6012976 1054023148 1714203854912 ClassicView 0 0 0 0 0 1714203854912 Files 0 1129 2146 1856187 5591546 1714203854912 Append 0 0 0 59 1401 1714203854912 ProfilePictures 0 0 0 22 87 Specific Views 1714203854912 Visibility 0 0 0 0 0 1714203854912 UserSetup 0 0 0 0 0 1714203854912 ProjectSetup 0 0 0 0 0 1714203854912 ServerSetup 0 0 0 0 0 1714203854912 SDL 0 2386 587480 3976149 820740488 SDK 1714203854912 getFile 0 91764 4272 147432440 6544334 1714203854912 getEntry 0 10669 131 17086091 255198 1714203854912 getAttachment 0 276002 14219 444045197 21385021 1714203854912 getExactEntry 0 0 0 878 67 1714203854912 getEntries 0 6151 6445 10045906 9742499 1714203854912 getAttachments 0 0 0 0 0 1714203854912 getHistory 0 0 0 6 3 1714203854912 getLabeledEntries 0 8110 7378 13492415 12389324 1714203854912 getLabelChangedEntries 0 0 0 4 66 1714203854912 getLabelUsage 0 0 0 0 0 1714203854912 getLabelActivity 0 0 0 0 0 1714203854912 getJournalProperties 0 0 0 0 0 1714203854912 getProjects 0 0 0 1131 1 1714203854912 getUsers 0 0 0 0 0 1714203854912 getEntriesWithSections 0 0 0 0 0 1714203854912 getUpdated 0 0 0 0 0 1714203854912 getActiveThreads 0 0 0 0 0 1714203854912 getAddedPages 0 0 0 0 0 1714203854912 getRenamedPages 0 0 0 0 0 1714203854912 getOrphanedPages 0 0 0 0 0 1714203854912 getStatusChanged 0 0 0 1 15 1714203854912 getThreadEntries 0 0 0 114 51 1714203854912 getFilteredEntries 0 4442 5458 7195096 8432277 1714203854912 getIcon 0 92562 5955 148665448 9302932 1714203854912 getWorklist 0 0 0 0 0 1714203854912 getListOrder 0 0 0 0 0 1714203854912 xfPlainText 0 0 0 0 0 1714203854912 mailXf 0 0 0 142 2906 Persistent Queue Manager 1714203854912 queueSave 0 0 0 454 141 1714203854912 queueLoad 0 0 0 2 29 1714203854912 queueRemove 0 0 0 0 0 All Search 1714203854912 searchProjects 0 0 0 6 1 1714203854912 searchUsers 0 0 0 0 0 1714203854912 searchEmailAddresses 0 0 0 0 0 1714203854912 searchExtEngine 0 0 0 1 175 1714203854912 searchWhoami 0 0 0 0 0 1714203854912 searchSettings 0 0 0 100 81 JDBC 1714203854912 jdbcQuery 0 0 0 232229 27850 1714203854912 jdbcUpdate 0 0 0 48777 283798 1714203854912 batchUpdate 0 0 0 1770 1656 Search Details 1714203854912 0r 0 7 0 2241 0 1714203854912 10r 0 0 0 404 0 1714203854912 100r 0 0 0 926 0 1714203854912 1000r 0 4 0 5988 0 1714203854912 10000r 0 0 0 2 0 1714203854912 100000r 0 0 0 0 0 1714203854912 100000+r 0 0 0 0 0 Memory Cleanup 1714203854912 FlushJournal 0 0 0 0 0 1714203854912 FlushServer 0 0 0 0 0 1714203854912 ForceGC 0 0 0 0 0 JVM Memory Status 1714203854912 FreeMemoryJVM 210876704 210876704 0 210876704 0 1714203854912 UsedMemoryJVM 325994208 325994208 0 325994208 0 1714203854912 TotalMemoryJVM 536870912 536870912 0 536870912 0 Cache Objects 1714203854912 CacheableFile 44 44 0 44 0 1714203854912 TOTAL 44 44 0 44 0 Cache Size (estimated bytes) 1714203854912 CacheableFile 6330616 6330616 0 6330616 0 1714203854912 TOTAL 6330616 6330616 0 6330616 0 Permissions Cache 1714203854912 pcNumProjects 7 7 0 7 0 1714203854912 pcNumUsersKnown 3 3 0 3 0 1714203854912 pcNumPrincipals 17 17 0 17 0 1714203854912 pcNumToL1fromL2 0 0 0 0 0 1714203854912 pcNumToL2 0 0 0 0 0 1714203854912 pcNumFromL1toL2 0 0 0 0 0 1714203854912 pcNumDroppedL2 0 0 0 0 0 1714203854912 pcNumFetchL1 12404703 12404703 0 12404703 0 1714203854912 pcNumFetchL2 0 0 0 0 0 1714203854912 pcNumExpireUser 0 0 0 0 0 1714203854912 pcNumExpireProj 0 0 0 0 0 1714203854912 pcNumExpireAll 0 0 0 0 0 1714203854912 pcTotalByteSize 4448 4448 0 4448 0 * since server startup -- Journal Information ------------------------------ Path: /vol-3ddcff25/servers/tsi/traction/server/tsi Description: Traction® Software Inc User Directory: Journal, Access Control Lists (ACLs), Automatic Login for Visitor (acl) Attachment Store: File Attachment Store Active Accounts: 15 Active Projects: 7 Entry Count: 2775+2335+3691+186+1130+113=10230 License ID: d76d51:fc5ce672da:-3c0c192.168.123.1 Owner ID: d76d51:fc5ce672da:-6dc192.168.123.1 Journal Format: 1.1 Traction Version: 3.6 WIP 5 Creation Date: Tue Feb 22 18:07:08 EST 2005 Created By: admin -- License Information ------------------------------ License ID: 10bef139:eeeba2fe9b:-2320192.168.123.101 Expiration: July 31, 2026 Maintenance: July 31, 2026 Evaluation License: no Number of Accounts: 100 Number of Projects: 50 Allow Visitors: yes Feed Input Support: yes FAST Search Support: no Attivio Search Support: no Oracle/RDB Support: no RAC Support: no Security Support: TLS Encryption with Client Certificates Owner Password: no Attivio Plus Support: yes SEW Support: no Attivio Plus Doc Limit: 0 Other Components: solr,sigreq,qm,ci,sm,tom,azuread -- Company Information ------------------------------ Company/Institution: Traction Software, Inc. Street Address: Providence, RI United States -- Contact ------------------------------ Name: Mr. Jordan . Frank Job title: VP Sales and BD Email address: jfrank@tractionsoftware.com Phone: 401 528 1145 Fax: